A Dralam product or service always has a history: from the moment you start dealing with us, a technical business manager will monitor the progress of your project. Each project is immediately entered into our ERP (Enterprise Resource Planning) software. This powerful tool ensures full traceability of all the work and procurement relating to the project. Series and consignments are accurately identified. Quality is at the heart of our process.
With a Dralam product or service, first-class care is guaranteed, from design through to after-sales service. Our after-sales engineers and technicians will respond quickly to diagnose and resolve any issues you may have. Thanks to the information stored in the ERP, any team member is able to track a product’s progress and identify its components. Also, efficient stock management makes troubleshooting easier, as component availability can be determined immediately.
Thanks to our strict adherence to standards and regulations and best-practice manufacturing, a Dralam product or service is always safe. No nasty surprises. Development is streamlined and execution meticulous. As well as quality, our solutions have aesthetic appeal too!